MAINTENANCE AND SUPPORT

In today’s world, if your website goes down, your business is at risk. Mycura helps you to deal with such issues by rendering holistic customer support services.

Why Mycura

Mycura’s Customer Support Team always stays up to date with the latest technologies and skillsets to address the needs of your business. We offer the following technical support services:

  • OS AND SERVER MIGRATION
    Sometimes operational systems and servers do not perform at optimal levels. Mycura’s Maintenance and Support Specialists can help you to transfer your product to another Operating System (OS) or server to improve performance results.
  • THIRD-PARTY SOLUTION MAINTENANCE
    Mycura can extend the use life of third party software well beyond their end of life declaration and help you reduce the total cost of ownership (TCO) as well as generate a larger return on your IT investments while providing the exemplary services that your clients deserve.
  • TASK/BUG TRACKING AND CUSTOMIZATION
    Taking the value of reporting and identifying defects into account, Mycura’s specialists can deploy and customize task and bug tracking systems to guarantee quick issue identification, processing and reporting.
  • SOFTWARE MAINTENANCE AND PROACTIVE SUPPORT
    Our proactive approach lets us warn our customers regarding the need of a backup solution is needed to prevent hacker attacks as well as foresee other technical problems that could affect your/their business.
  • APPLICATION IMPROVEMENT
    Our Support Engineers revise the current state of an application, analyze its performance and possible bugs and craft improvement plans to facilitate better web product functionality.
  • PERFORMANCE/AVAILABILITY MONITORING
    Mycura helps companies ensure that their Internet products are running efficiently through developing and installing monitoring solutions to avert break-downs.
OS AND SERVER MIGRATION

Sometimes operational systems and servers do not perform at optimal levels. Mycura’s Maintenance and Support Specialists can help you to transfer your product to another Operating System (OS) or server to improve performance results.

THIRD-PARTY SOLUTION MAINTENANCE

Mycura can extend the use life of third party software well beyond their end of life declaration and help you reduce the total cost of ownership (TCO) as well as generate a larger return on your IT investments while providing the exemplary services that your clients deserve.

TASK/BUG TRACKING AND CUSTOMIZATION

Taking the value of reporting and identifying defects into account, Mycura’s specialists can deploy and customize task and bug tracking systems to guarantee quick issue identification, processing and reporting.

SOFTWARE MAINTENANCE AND PROACTIVE SUPPORT

Our proactive approach lets us warn our customers regarding the need of a backup solution is needed to prevent hacker attacks as well as foresee other technical problems that could affect your/their business.

APPLICATION IMPROVEMENT

Our Support Engineers revise the current state of an application, analyze its performance and possible bugs and craft improvement plans to facilitate better web product functionality.

PERFORMANCE/AVAILABILITY MONITORING

Mycura helps companies ensure that their Internet products are running efficiently through developing and installing monitoring solutions to avert break-downs.

What We Do

 

Customize

  • 3 New System Versions,
  • Application Improvement,
  • Code Fixes Bug Detection with Software Understanding.

Maintenance

  • System Configuration Improvement
  • Cache Clearance
  • Server Issue Detection

Support

  • hMonitor System Data Analysis
  • System Malfunction Answers
  • Issue Detection

We Offers

Building The Right Bridge Between Development And Operations

We give special importance to co-operation between development and operations when rendering support services.

Through establishing collaborative development and operations (DevOps) workflows & weaving agile techniques into support operations.

we help operate and develop your resilient software at scale and accelerate its release phases which help boost your ROI.

Mycura equips your business with an ability to easily embrace more changes as well as enjoy the following benefits of DevOps oriented customer support:

Cross-functional teams

Co-located Development and Operations

Continuous/Consistent delivery

Constant improvement

Smaller timeframe for recovery

 

WANT TO START A PROJECT ?

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